The Problem

Prestige Granite & Marble is a £10 million-a-year business and the North West and North Wales' largest quartz and granite worktop supplier. When we first started working together, they had a problem that plagues many premium businesses: they were competing on price in a market where their service, craftsmanship, and 3-day turnaround times should have been doing the selling for them.

What We Did

Over a two-year partnership, we executed a complete digital and marketing overhaul. We repositioned Prestige as the region's premier granite and quartz supplier --- not the cheapest, but the one you'd be foolish not to choose. We rebuilt their website from the ground up, designed and implemented bespoke business automation software integrated with their existing systems, produced cinematic video content showcasing their fabrication process, and delivered professional photography that finally did justice to their finished installations.

The Outcome

The digital transformation allowed Prestige to stop discounting and start winning on value. The result has been a 20% year-on-year increase in turnover, culminating in their strongest January quarter on record in 2026 --- a period traditionally considered quiet in the home improvement sector. They now offer 0% finance and a price match guarantee from a position of market strength, not desperation.

This ongoing retainer partnership is our prime example of what happens when you combine every service we offer --- web, video, design, software, and strategy --- around a single business goal. Prestige didn't need more content. They needed a complete repositioning. We delivered it.